Here you can find our most frequently asked questions about the shelving system.
Don’t hesitate to contact us if you need help planning your shelving system. We are happy to help you out!
How long is the delivery time for the shelf?
Our ambition is to always have the shelves in stock. We send your parcel from the warehouse to our showroom (for pickup here) or direct to your home (home delivery). The shipping takes 3-7 days. You will receive an email when your parcel is ready for pickup at our showroom (Roslagsgatan 25 in Stockholm) or on it’s way to you. Send us an email on email@example.com if you have questions about shipping. If a product is not in stock you’ll see it on the product’s page and on your order confirmation. We do our very best to make sure the stock is updated.
Can the shelf stand alone in the room?
No, it has to be mounted to a wall.
How high is it from the floor to the first step?
How deep are the shelves?
Our shelves are 30,7 cm deep
How high is it between the steps in the ladders?
32 centimeters, perfect for both binders and vinyls.
How much can the shelf hold?
If you have maximum 80 cm between the shelf ladders the shelves can hold as below:
Pinewood, glass and metal: 50 kilos
White Melamine: 20 kilos
Can I have the shelf in the bathroom?
You can have it in the bathroom but not in direct contact with water, becauce of the risk of rust.
I already have a PORTAL shelf, but want to enlarge it. Is it possible?
Yes of course, we’d love to help you modify it! Think of the shelf like you think of lego.
My roof hight is lower than 237 cm, but I want a high shelf, is is possible?
Yes it is possible. The shelf ladders are quite easy to cut using a metal saw, to get the exact hight you want. We have cutted shelf ladders here in the showroom when they’ve collided with a socket, and it works fine. You might need new top fittings, just let us know and we’ll provide it to you.