Frequently asked questions about PORTAL shelving system

If you have more questions, don’t hesitate to send us an email. Weäd love to help!
If you want to sketch on your own, download our grid for sketching here

How long is the delivery time?

We always strive to have  shelving system in stock. We send the shelving system home to you (free of charge over 1000 SEK) or to the showroom for pick-up. The delivery takes 3-7 business days. You will receive an email from us as soon as we’ve sent your parcel. Send us an email on if you have questions. If a product is backordered, there will be a note online and on the your order confirmation. We try to have the webshop updated with estimated delivery time.

Delivery is free in all of Sweden if your order is on 1000 SEK or more.

The longest shelf is 201 cm, can I have a longer shelf?

Yes, using the shelf extender to connect shelves.

Read more about the shelf extender here

How high is is from the floor to the first step of the shelf ladder?

20 centimeters! If you have high skirtings you can use our extra leg.

How deep are the shelves?

The shelves are 30,7 cm deep. The shelf including the shelf ladders are 35 cm deep in total.

How high is it between the steps in the ladder?

32 cm! Perfect for vinyl records.

Can you help me find the best shelf for my home ?

We would love to! We’ll happily helping you with a sketch or a meeting. Read more about it here.

Do I have to mount the shelf to a wall?

Usually the shelf is to be wall-mounted. BUT, now you can also buy our ceiling mount (including an extra leg) or the popular shelf Christer, to use your shelf as a room divider.

How much weight can the shelf hold?

If you have maximum 80 cm between the ladders the shelves can hold 50 kilos each. You should place items/books evenly spread over the shelf.

Can I have the shelf in the bathroom?

Yes you can, but it should not be in contact with water.

Can I re-plan my shelf when I move?

Yes, we’d love to help you modify your shelf to fit your new home.

I have a ceiling height that is lower than 237, can I have a high shelf anyway ?

You can, with a bit of fixing! The shelf ladders are pretty easy to cut with a hacksaw. Let us new if you need new top squares for the shelf ladders.